Shipping & Delivery

Shipping & Delivery FAQ

What ship methods are used?

We use outside delivery companies (Yanwen / Yuntu), we cannot guarantee these delivery times.

Can I update the shipping address?

Normally we will only ship to the address entered when the order was originally placed. Let’s connect as soon as possible if you need to update the shipping address--e-mail us

When will my order ship?

Most orders placed on business days will be processed and shipped within 3-5 days.

We are unable to deliver on weekends or public holidays, any orders placed during this period will be dispatched the following business day.

How long does my order take to arrive?

Country arrive time
US 12- 20 Working Days
CANADA 12 - 20 Working Days
UK 12- 20 Working Days
Europe 12 - 20 Working Days
All Other Countries 20 - 40 Working Days

What is the shipping fee and how do I qualify for free shipping?

Rate Name Condition Price
Super Saving $0.00-$49.98 $9.99
Free Shipping over $49.99 $0.00-$49.98USD $6.99
Standard Shipping $49.99 and up Free
 Premium Shipping(Insured Delivery | Direct Flights ) $49.99 and up $2.99
Express Shipping $0.00 and up $20.00

Where does shapellx ship from?

Normally, All of shoeeszone’s in-stock products are shipped from the China and will be delivered in 12-20 business days. be sent directly from our factories.

How do you ship the packages?

Packages from warehouse will be shipped by YANWEN Express or Yun Express which is safe and reliable. You can check your order status online by

Do you ship worldwide?

Yes. We provide  shipping to over 200 countries around the world.

What should I do if my package is missing?

Please contact us if you have not received your delivered order or it has been lost in transit by the carrier. We would be happy to assist.
Contact us

Ship to :

Armenia, Australia, Austria,Azerbaijan
Bahrain, Belarus, Belgium , Bulgaria
Canada, Croatia,Cyprus
Denmark,Democratic People's Republic Of
Finland, France
Germany, Greece
Hungary,Hong Kong
Iceland, India (36 of 37 states), Indonesia, Ireland, Israel, Italy
Jamaica, Japan
Kazakhstan, Kyrgyzstan,Korea
Latvia, Lithuania, Luxembourg
Malaysia, Maldives, Malta, Myanmar,Macao
North Macedonia, Netherlands, New Zealand, Norway
Pakistan, Philippines, Poland, Portugal
Romania, Russia
Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland
Tajikistan, Thailand, Turkey, Turkmenistan,Taiwan
United Kingdom, United States, ,, ,   Ukraine, United Arab Emirates, Uzbekistan

Contact us:

If you have any questions about shipping and delivery, please contact us: